I don't normally write an article condemning a product but I found one that seems to have a defect. It is a soy based collar called New Earth from a company called Coastal Pet Products. I picked up the New Earth soy collar at Care A Lots thinking I was buying a safe product but to my dismay we ended up with a catastrophe.
I had a bad experience with one of my puppies getting her mouth cut in a severe way. The collar appeared to have stretched out overnight the second night she wore it while getting slightly damp then getting caught in the pups mouth and not only almost strangling the dog but also cut the dog at least one inch on each side of her mouth. We had to make an emergency visit to the emergency clinic and treat her for pain and infection immediately. I believe the collar became thinner when damp and turned into a sort of cutting rope which injured my dog in a severe way. Each side of the puppies mouth sustained a 1 inch cut back toward the jaw and also caused infection, swelling and pain.
Be careful to wait until the soy collars are safer as I think they are still not 100% safe. I have heard of peoples dog's getting caught on them, problems happening and I had my own horrific experience to make it even worse.
I have contacted the manufacturer to let them know I do not think the product is safe. They say they are testing the collar for defects and trying to re-create the problem so they can improve any defect. I just want to prevent other dogs from getting hurt which is my intent in sharing this story.
For now just wait a year or two to see if anymore mishaps happen with the new collars. They have a great idea but I think some fibers need to be combined with non-stretch fibers to make it stronger. I would definitely check the reviews on any collar you intend to buy as I have read some reviews that were not favorable on some collars and had to do with safety issues and choking hazards.
I will say at least the manufacturer Coastal Pet is very serious about accepting the information about the injury and told me they were testing it to see if they could reproduce the defect. My feeling is that Coast Pet seems to be on the up and up and are very interested in making the product as safe as possible but when will they be safe, it's anyone's guess, I will be sure to contact them again in the future to see what is going on. I will post more as I hear back from the manufacturer. So far they have been very courteous and helpful but will the collar improve?
Let's hope they are as interested in getting rid of the defects as much as they are making a eco-friendly product.
***************Beware upsetting pictures below!**************
Our sweet little angel puppy at about 7 weeks.
This is an unfortunate recent collar injury to this sweet little pup which we reported to the manufacturer.
The brand new collar of 2 days got damp overnight and stretched out.
When I woke up in the morning, the collar was stuck in the puppies mouth as it had stretched
and upon removing it I realized how bad the injury was.
The puppy sustained incision like injuries about 1" on each side of her mouth. She also had a lot of
swelling so that the mouth could not open. We iced her jaws immediately to help reduce swelling while we called the vet and ran her in to the animal ER right away.
The vet put her on antibiotics and pain medicine right away and then we continued with
cleaning the injury with Iodine several times a day. Luckily the mouth did heal up rapidly as many mouth injuries do. Had we not found the collar until later we might not have had a pup at all anymore! What a horrific injury to our beautiful puppy but luckily she escaped a bad fate.
With an immediate response, antibiotics and daily cleaning we were fortunate that she did not end up needing surgery. Thank goodness!
We decided to keep this girl as our pet as she is an amazing dog!
As you can see the collar stretched out somehow. We showed it to the manufacturer and they are working to improve the product.